A highly scalable platform to manage a new world of work

Outerscore allows you to manage and adapt to a new world of work. In 2018 more than 40% of the world’s total workforce is considered ‘non-employee’ which includes professional services, temporary staff, contingent workers and independent contractors. Contingent labor and statement-of-work services is a US$3.5 trillion, high-growth market according to industry analyst estimates. Companies are rapidly moving to more variable operating models that enable them to quickly dial up and down.

As the ‘gig economy’ continues its rapid expansion external workforce is growing by nearly 10% p.a.

Legacy engagement approaches

In many cases legacy engagement approaches and new legal regulations let the risks of non-compliance grow in prominence. With the gig economy playing a major role in today’s business world, governments are also eager to enact more stringent policies to ensure compliance with tax and regulatory standards. Non-compliance can cost organizations millions in back taxes, benefits, and liabilities of top management.

On top, visibility and data intelligence on pay rates, project and provider performance open a ‘big value’ for today’s enterprises.

Outerscore’s Scope

‘Traditional’ vendor management systems mainly focus on common form of contingent labor, including staffing suppliers and agencies.; newer solutions on independent and freelance. However 70-80% of the service spend (in value)  in enterprises are typically larger SOW-based (professional) services and projects. Hence, our focus is on these complex services using category specific templates – but serving less complex categories as well.

A customizable template library allows the adaption of Outerscore to the specific needs of different service provider categories:

Three-tiered approach:
Compliance management
Spend managment
Performance management

Management consultants help organizations to improve their performance, operating primarily through the analysis of existing organizational problems and the development of plans for improvement. To assure successful impact on your business, you need to make sure that your consultant has experience in your industry and competency in addressing your specific issue. With past track records Outerscore allows you to choose the right partner. Our scope of work and evaluation modules make sure that you get the best performance for a fair price.

IT consultants and providers are implementing, deploying and administering IT systems. Many IT projects are characterized by large scale, complex requirements and extensive project plans. In order to prevent time and cost overruns it is recommended to use our scope and evaluation module in regular frequency.

HR consultants bring in expertise in talent acquisition, remuneration, training and incentive programs. Headhunters are used for executive search. Both categories are usually quite costly and need to be managed tightly when outsourcing. Our tool helps you to select the right experts for a specific topic and track their performance regularly.

Law firms advise in such critical business areas as M&A, anti-trust, intellectual property rights, litigations, etc. Our regular performance monitoring will help you identify and address issues throughout complex ongoing matters (e.g., cross-border transactions and IP-related matters), evaluating performance at each phase and providing continuous feedback and actionable recommendations. As a result, you will achieve a better outcome and mitigate risk. Our database helps you validate your choice of “preferred” law firms.

Creative agencies support your business in promoting product messages to the market. The deliverables of creative agencies are ranging from sales folders, ads, websites, TV campaigns to posters. The definition of standardized deliverable categories (e.g. sales folders, product website, print ad) allow for cost and performance benchmarking. Since the relationship with a creative agency is often long term our sofware module ‘Evaluate’ will help you to improve the collaboration in a constructive way.

Market research, which includes social and opinion research, is the systematic gathering and interpretation of information about individuals or organizations to gain insight or support decision making. Outsourcing of specific market research activities is usually project bound. Our ‘Scope’ module will help you to get full transparency on the services and deliverables provided.

Accounting firms bring expertise in areas such as accounting, statutory reporting, taxation, controlling and risk management. Whether you have outsourced a portion of your accounting needs or are using consulting support from accounting firms for specific topics, Outerscore will make sure that you get the best results and maximum service quality.

Engineering firms bring know-how in many different engineering disciplines such as electrical, mechanical and chemical engineering and they can support all phases of a project’s lifecycle. Outerscore will help you monitor the performance of the external engineers you are using and provide you with an excellent platform for variable fee arrangements. This will further increase their motivation to give you their best and make sure your projects become a success.

Engineering, Procurement and Construction Consultants manage all phases of your infrastructure construction project such as installation design, material procurement, and building, often involving many sub-contractors. Due to the high cost of fixing mistakes, it is important for you to address issues early on. Outerscore will help you set the right incentives for your EPC consultants and address red flags as they occur throughout the project’s lifecycle. This helps you keep costs down and avoid costly over-runs.

Temporary work or temporary employment refers to a situation where the employee is expected to leave the employer within a certain period of time. If an employee lending agency is involved there are strict regulations by law which need to be considered.

Other provider categories like congress services, construction services, HCPs or maintenance services can be easily added by customizing templates in our provider category library.